We collect personal information primarily to assist us to provide customers with our services. Daya Wellbeing may also use this information to market to you as permitted under the Privacy Act 1988. Where we collect sensitive information from you we will only do so with your consent.
COLLECTING PERSONAL INFORMATION
We may collect personal information from you if you contact us, visit or call one of our studios, make a booking or enquiry, sign up or use our services.
USING PERSONAL INFORMATION
Personal information is used to provide a service to the customer, to obtain feedback from customers or to record statistical data for analysis.
ACCESSING YOUR PERSONAL INFORMATION
We endeavour to take reasonable steps to ensure that your personal information is accurate and up to date but rely largely on the information we are provided. You can update or request to update your Personal Information at any time. We ask that you keep your information as current as possible. Information can be updated in person at our studio or by contacting us at firstname.lastname@example.org. If you would like to unsubscribe or “opt out” from receiving any direct marketing material from Daya Wellbeing, that option will be available in the relevant communication sent to you. You have a right to request access to your personal information held by us. You are also able to update your details or request us to remove your details should you wish to “opt out” in the future. Should you wish to access, update or remove your details, please email us at email@example.com
Daya Wellbeing takes reasonable steps to maintain the security and privacy or personal information collected by Daya Wellbeing. Personal information is stored on secure servers if it is in a digital format or in locked areas if in a hardcopy format. Daya Wellbeing only permits authorized personnel to access this information and this information will only be provided to third parties if they have the appropriate authority. While we strive to protect your personal information, we cannot guarantee or warrant its complete security. No data transmission over the Internet can be guaranteed to be 100% secure.
USE OF TRACKING TECHNOLOGY
Daya Wellbeing uses tracking technology such as cookies or web beacons to make the website as user friendly and convenient as possible. This tracking technology does not hold personal information about you and does not reveal your personal identity. If despite this you would prefer not to receive cookies you can configure your Internet browser on your electronic device to reject them, or to notify you if they are being used. Rejecting cookies can, however, limit the functionality of our website.
PRIVACY COMPLAINT OR CONCERN
If you have a complaint or concern about the way in which your privacy has been handled by Daya Wellbeing, please email us at firstname.lastname@example.org. We will investigate and respond by email and provide you with our response within a reasonable timeframe. If you do not believe that your privacy complaint or concern has been resolved, you may then take your complaint to the Office of the Australian Inform.